Frequently Asked Questions

32

Can I invest in Triller?
Can I livestream Triller using a third party app or service?
Can I share my Triller profile and Trills?
Can I upload videos from my other social media accounts to Triller?
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DM Service Temporarily Down
Do you pay your creators?
Does Triller advertise creators and brands?
Does Triller have paid partnerships?
Email-only login method
How can I become a Verified Creator?
How do I apply for a role with Triller?
How long is a Trill?
How old do I have to be to use the Triller app?
Is there a desktop version of Triller?
Music and Content Removed Due to Licensing Restrictions
The username that I use on another platform is taken on Triller. Can I have it?
Triller Tips: Sharing, Hashtags, and Best Practices
Troubleshooting Date of Birth and other Age-related Issues
What characters can I use in my Triller username?
What famous artists have partnered with Triller?
What file formats does the Triller app support?
What happens to my drafts if I uninstall the app?
What operating systems does the Triller app support?
What’s the difference between the Apple Music Library and the Triller Music Library?
Where can I download the Triller app?
Where in the world is the Triller app available?
Who do I contact with a press enquiry? Do you have a media kit?
Why can’t I confirm my account?
Why don’t I see livestream available to me in the Triller app?
Why has my account been suspended?
Will you look at integrating my technology into the platform?

How To

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Change Your Password
Change Your Profile Photo
Confirm Your Account
Connect Your Socials
Create An Account
Delete My Account on Android
Delete My Account on iOS
Find Your Drafts
Get Your Music On The Triller App
Give Feedback
How do I download my video?
How To Block A User
How To Change The Instagram Account Linked To Your Triller Profile
How To Credit An Artist Using Triller’s Credit Feature
How To Edit Your Profile
How to make a video
How to Register or Log In using Email
How to Register or Log In with Social Media
How to Register or Log In with your Phone Number
Report A Video
Report Harassment
Share Your Trills
Submit A Bug Report
Triller With Friends
Troubleshoot Animation Scale Duration
Unfollow a Triller Creator
Verify Your Account
What are Challenges?

Save Your Social Content

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Am I able to choose which account to transfer those videos to? I made an account before I transferred those videos.
Can I download videos I have favorited by other creators or only videos I have posted?
Does using SaveMySocials.com automatically make me a Triller account?
How do I upload my content?
I have multiple TikTok accounts. How do I make sure they are all saved to my account?
I think I entered the wrong email! How do I fix it?
Is my content secure?
Once the transfer is complete, will the videos/pictures be automatically loaded to Triller?
When will I be able to access my TikTok videos?
Why can I not see my content after I got the “your content is saved” email?
Will I need to do this again before the ban or will it automatically download any new videos I’ve posted?

Terms and Policies

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“So You Think You Can Fight” Application Terms and Conditions
Creators Agreement
Platform Guidelines
Premium Content Terms
Privacy Policy
SMS TEXT MESSAGING – TERMS AND CONDITIONS
Terms of Service
TikTok Migration
Triller Purchase and Subscription Terms
Troubleshooting Date of Birth and Other Age-related Issues

Home
Triller Help Center
Frequently Asked Questions
Where can I download the Triller app?

Where can I download the Triller app?

The Triller app is available for free download from the Apple App Store and the Google Play Store.

Still stuck? Get in touch

Updated on October 21, 2022

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