How To

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Frequently Asked Questions

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Email-only login method
DM Service Temporarily Down
Music and Content Removed Due to Licensing Restrictions
Triller Tips: Sharing, Hashtags, and Best Practices
How can I become a Verified Creator?
Troubleshooting Date of Birth and other Age-related Issues
Contact Us
What operating systems does the Triller app support?
What characters can I use in my Triller username?
The username that I use on another platform is taken on Triller. Can I have it?
How old do I have to be to use the Triller app?
Who do I contact with a press enquiry? Do you have a media kit?
Where in the world is the Triller app available?
Is there a desktop version of Triller?
What famous artists have partnered with Triller?
Do you pay your creators?
Can I livestream Triller using a third party app or service?
Can I upload videos from my other social media accounts to Triller?
Can I share my Triller profile and Trills?
Where can I download the Triller app?
What’s the difference between the Apple Music Library and the Triller Music Library?
Can I invest in Triller?
Will you look at integrating my technology into the platform?
Does Triller advertise creators and brands?
Does Triller have paid partnerships?
How do I apply for a role with Triller?
Why can’t I confirm my account?
Why has my account been suspended?
What happens to my drafts if I uninstall the app?
What file formats does the Triller app support?
How long is a Trill?

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Does using SaveMySocials.com automatically make me a Triller account?
Will I need to do this again before the ban or will it automatically download any new videos I’ve posted?
I think I entered the wrong email! How do I fix it?
I have multiple TikTok accounts. How do I make sure they are all saved to my account?
Once the transfer is complete, will the videos/pictures be automatically loaded to Triller?
Can I download videos I have favorited by other creators or only videos I have posted?
Am I able to choose which account to transfer those videos to? I made an account before I transferred those videos.
When will I be able to access my TikTok videos?
How do I upload my content?
Is my content secure?
Why can I not see my content after I got the “your content is saved” email?