Contact Us

How To

  • How to Register or Log In using Email
  • How to Register or Log In with Social Media
  • How to Register or Log In with your Phone Number
  • How To Change The Instagram Account Linked To Your Triller Profile
  • Delete My Account on Android
  • Unfollow a Triller Creator
  • How To Credit An Artist Using Triller’s Credit Feature
  • How do I download my video?
  • Delete My Account on iOS
  • How To Block A User
  • What are Challenges?
  • Troubleshoot Animation Scale Duration
  • Share Your Trills
  • Find Your Drafts
  • Connect Your Socials
  • Get Your Music On The Triller App
  • Create An Account
  • Report Harassment
  • Report A Video
  • Give Feedback
  • Submit A Bug Report
  • Triller With Friends
  • Confirm Your Account
  • Verify Your Account
  • Change Your Password
  • Change Your Profile Photo
  • How To Edit Your Profile

Frequently Asked Questions

  • DM Service Temporarily Down
  • Music and Content Removed Due to Licensing Restrictions
  • Triller Tips: Sharing, Hashtags, and Best Practices
  • How can I become a Verified Creator?
  • Troubleshooting Date of Birth and other Age-related Issues
  • Contact Us
  • What operating systems does the Triller app support?
  • What characters can I use in my Triller username?
  • The username that I use on another platform is taken on Triller. Can I have it?
  • How old do I have to be to use the Triller app?
  • Who do I contact with a press enquiry? Do you have a media kit?
  • Where in the world is the Triller app available?
  • Is there a desktop version of Triller?
  • What famous artists have partnered with Triller?
  • Do you pay your creators?
  • Can I livestream Triller using a third party app or service?
  • Can I upload videos from my other social media accounts to Triller?
  • Can I share my Triller profile and Trills?
  • Where can I download the Triller app?
  • What’s the difference between the Apple Music Library and the Triller Music Library?
  • Can I invest in Triller?
  • Will you look at integrating my technology into the platform?
  • Does Triller advertise creators and brands?
  • Does Triller have paid partnerships?
  • How do I apply for a role with Triller?
  • Why can’t I confirm my account?
  • Why has my account been suspended?
  • What happens to my drafts if I uninstall the app?
  • What file formats does the Triller app support?
  • How long is a Trill?

Terms and Policies

  • “So You Think You Can Fight” Application Terms and Conditions
  • Premium Content Terms
  • Triller Purchase and Subscription Terms
  • SMS TEXT MESSAGING – TERMS AND CONDITIONS
  • Creators Agreement
  • Terms of Service
  • Privacy Policy
  • Community Guidelines
  • Troubleshooting Date of Birth and Other Age-related Issues

TrillerTV

  • How to Watch TrillerTV
  • How to Use StreamLabs with TrillerTV
  • What are the requirements for TrillerTV cover images?
  • Tipping and Gifting
  • How To Get Started With TrillerTV
  • TrillerTV Broadcasting Tips
  • How To Set up OBS
  • How To Schedule a Broadcast
  • How To Go Live
  • Home
  • Triller Help Center
  • Terms and Policies
  • SMS TEXT MESSAGING – TERMS AND CONDITIONS

SMS TEXT MESSAGING – TERMS AND CONDITIONS

Table of Contents
  • Opting-in to Receive SMS Messages
  • How to Opt-out and Get Help
  • Message and Data Rages; Message Frequency
  • Company Termination of SMS Messages
  • Carriers
  • Questions; Contact Us
  • Updates; Notification of Changes to SMS Terms
  • Short Codes

TRILLER 

SMS TEXT MESSAGING 

TERMS AND CONDITIONS

Last updated 15 December, 2021

Please read these SMS Terms and Conditions (“SMS Terms”) carefully!  These SMS Terms set forth the terms and conditions upon which Triller, Inc. (“Company”, “we”, “us”, or “our”) may communicate with you ( “you” or “your”) via SMS text messages/alerts (for clarity, referred to as “SMS Messages” throughout these SMS Terms).  These SMS Terms are further subject to the Company Terms of Service and Privacy Policy, each of which are hereby incorporated by reference herein and made a part hereof.  Any capitalized terms used in these SMS Terms and not otherwise defined shall have the respective meanings assigned to such terms as set forth in the Company Terms of Service. 

Opting-in to Receive SMS Messages #

All Company SMS Message programs require double opt-in.  In order to receive marketing and/or non-marketing SMS Messages pertaining to products, services, events, and/or promotions offered by Company, you must first affirmatively opt-in to receive such SMS Messages by (i) participating in a Company “text-keyword” program using your mobile device, (ii) providing Company with your mobile number from an SMS Message opt-in webpage accessed by you via a QR code or designated weblink, or (iii) otherwise affirmatively agreeing to opt-in to receive such SMS Messages.  You will then be required to confirm your opt-in by either replying “YES” to an SMS Message that is automatically sent to you by Company in response to your initial opt-in request, or by sending Company a pre-populated, opt-in confirmation SMS text message that is auto-generated on your mobile device following your initial opt-in request.  After you reply “YES”, or send Company the pre-populated SMS text message, as applicable, you will have successfully activated, and expressly consented to receive, marketing and non-marketing SMS Messages pertaining to products, services, events, and promotions offered by Company, and you hereby:

  1. are deemed to have read, accepted, executed and be bound by these SMS Terms, including, without limitation, the collection and use of your mobile phone number and the practices described herein;
  2. acknowledge and represent to Company that you are the current wireless service plan subscriber and/or an authorized user of the mobile phone number that you provided/entered to receive SMS Messages from Company, or that you have been granted permission by the wireless service plan subscriber and/or authorized user of the mobile phone number to enroll such mobile phone number to receive SMS Messages;
  3. grant Company and its affiliates and/or brand partners express permission to send automated SMS Messages to the enrolled mobile phone number through your wireless phone carrier, including an SMS Message to confirm your signup, unless and until such permission is revoked in accordance with these SMS Terms; and
  4. request to receive SMS Messages in spite of the fact that your mobile number may otherwise be on the federal, or a state(s), Do Not Call List and you agree that, to the maximum extent permitted by law, your request overrides any prior Do Not Call request for or related to Company.

You may opt-out of SMS Messages from us at any time in accordance with these SMS Terms (see “How to Opt-out and Get Help” section below).  You are not required to consent to receive SMS Messages from Company and its affiliates and/or brand partners to access any products or services of, or events conducted via, the Platform, provided you may not have access to certain promotions offered in connection with such products, services or events.

How to Opt-out and Get Help #

SMS Messages can be canceled at any time by replying “STOP” to the number sending you the SMS Messages from your mobile device.  After you send the SMS text message “STOP”, Company will send you an SMS Message to confirm that your request has been received and processed, provided you may continue to receive SMS Messages for a short period while Company processes your request(s). After your request is fully processed, you will no longer receive SMS Messages from Company related to products, services, events, and other promotions offered by Company and its affiliates and/or brand partners. Please note, Company may offer more than one SMS Message program and so if you have signed up for multiple SMS Message programs offered by Company, even if you opt-out of one Company SMS Message program (e.g., Triller Live notifications and/or alerts), you will remain opted into other Company SMS Message programs (if applicable) unless you opt-out of each of those programs separately.  If you want to join a specific SMS Message program again, just sign up as you did the first time and Company will start sending SMS Messages to you again.

If you need further assistance, just text “HELP” to the number sending the SMS Messages.  After you send the SMS text message “HELP”, we will respond with instructions on how to use our service as well as how to unsubscribe.

3. YOU AGREE THAT YOU SHALL INDEMNIFY, DEFEND, AND HOLD HARMLESS COMPANY AND ITS AFFILIATES AND BRAND PARTNERS FROM ANY CLAIM OR LIABILITY RESULTING FROM YOUR FAILURE TO NOTIFY US OF A CHANGE IN THE INFORMATION YOU HAVE PROVIDED, INCLUDING ANY CLAIM OR LIABILITY UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq., OR SIMILAR STATE AND FEDERAL LAWS, AND ANY REGULATIONS PROMULGATED THEREUNDER RESULTING FROM US ATTEMPTING TO CONTACT YOU AT THE MOBILE NUMBER YOU PROVIDED.

Message and Data Rages; Message Frequency #

Company does not charge a fee for SMS Messages, but please be aware that message and data rates may apply. Check with your wireless phone carrier for your plan details. By providing your consent to receive SMS Messages from Company, you approve any such charges from your mobile carrier. Charges for SMS Messages or data usage shall be your sole responsibility and may appear on your mobile phone bill or be deducted from your prepaid balance by your mobile carrier.

The number of SMS Messages received varies. If you have opted in to receiving SMS Messages, you expressly consent to receive marketing and/or non-marketing SMS Messages regarding products, services, events, and other promotions.

Company Termination of SMS Messages #

Company may suspend or terminate your receipt of SMS Messages at any time if Company believes you are in breach of these SMS Terms.  Your receipt of SMS Messages is also subject to termination in the event that your mobile telephone service terminates or lapses.  Company reserves the right to modify or discontinue, temporarily or permanently, all or any part of Company’s SMS Messages and related programs, with or without notice to you.

Carriers #

We are able to deliver messages to the following mobile phone carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile, as well as other carriers.  Company does not promise that its SMS Message programs will be available across all carriers and neither Company nor any carriers shall be liable for delayed or undelivered messages.

Questions; Contact Us #

If you any other questions or concerns about sending and/or receiving text messages, you can contact Company at [email protected] with “SMS TEXT MESSAGING TERMS AND CONDITIONS” as the subject line and we will endeavor to deal with your request as soon as possible.

Updates; Notification of Changes to SMS Terms #

We may update these SMS Terms to reflect changes to our SMS Messaging practices from time to time in our sole discretion.  If we make any material changes to these SMS Terms we will notify you by posting such changes on the Platform prior to the change becoming effective. We will also update the “Last Updated” date at the top of these SMS Terms, which reflects the effective date of such SMS Terms, and we encourage you to periodically review these SMS Terms, as well as the Company  Privacy Policy for the latest information on our privacy practices.  Once a change becomes effective, by continuing to be enrolled in any Company SMS Message program, or by providing your mobile number via “text-keyword” or otherwise affirmatively opting-in to receive SMS Messages, shall automatically constitute your acceptance of such changes.

Short Codes #

ShortcodeCampaign NameCampaign DescriptionOpt in Methods
837989Triller VerzuzTriller Verzuz will use this short code to send marketing messages. This short code will be managed by Amplify.ai (ISV)                  Web: X
Keyword: X
75303TrillerTriller will use this short code to send marketing messages. This short code will be managed by Amplify.ai (ISV)     Web: X
Keyword: X

Was this article helpful?
Share this article:
  • Facebook
  • Twitter
  • LinkedIn
  • Pinterest
Still stuck? How can we help?

How can we help?

Updated on October 21, 2022
Triller Purchase and Subscription TermsCreators Agreement
Table of Contents
  • Opting-in to Receive SMS Messages
  • How to Opt-out and Get Help
  • Message and Data Rages; Message Frequency
  • Company Termination of SMS Messages
  • Carriers
  • Questions; Contact Us
  • Updates; Notification of Changes to SMS Terms
  • Short Codes

Can't Find What You're Looking For?

Contact Us

Triller.co

© 2023 Triller