Contact Us

How To

  • How to Register or Log In using Email
  • How to Register or Log In with Social Media
  • How to Register or Log In with your Phone Number
  • How To Change The Instagram Account Linked To Your Triller Profile
  • Delete My Account on Android
  • Unfollow a Triller Creator
  • How To Credit An Artist Using Triller’s Credit Feature
  • How do I download my video?
  • Delete My Account on iOS
  • How To Block A User
  • What are Challenges?
  • Troubleshoot Animation Scale Duration
  • Share Your Trills
  • Find Your Drafts
  • Connect Your Socials
  • Get Your Music On The Triller App
  • Create An Account
  • Report Harassment
  • Report A Video
  • Give Feedback
  • Submit A Bug Report
  • Triller With Friends
  • Confirm Your Account
  • Verify Your Account
  • Change Your Password
  • Change Your Profile Photo
  • How To Edit Your Profile

Frequently Asked Questions

  • DM Service Temporarily Down
  • Music and Content Removed Due to Licensing Restrictions
  • Triller Tips: Sharing, Hashtags, and Best Practices
  • How can I become a Verified Creator?
  • Troubleshooting Date of Birth and other Age-related Issues
  • Contact Us
  • What operating systems does the Triller app support?
  • What characters can I use in my Triller username?
  • The username that I use on another platform is taken on Triller. Can I have it?
  • How old do I have to be to use the Triller app?
  • Who do I contact with a press enquiry? Do you have a media kit?
  • Where in the world is the Triller app available?
  • Is there a desktop version of Triller?
  • What famous artists have partnered with Triller?
  • Do you pay your creators?
  • Can I livestream Triller using a third party app or service?
  • Can I upload videos from my other social media accounts to Triller?
  • Can I share my Triller profile and Trills?
  • Where can I download the Triller app?
  • What’s the difference between the Apple Music Library and the Triller Music Library?
  • Can I invest in Triller?
  • Will you look at integrating my technology into the platform?
  • Does Triller advertise creators and brands?
  • Does Triller have paid partnerships?
  • How do I apply for a role with Triller?
  • Why can’t I confirm my account?
  • Why has my account been suspended?
  • What happens to my drafts if I uninstall the app?
  • What file formats does the Triller app support?
  • How long is a Trill?

Terms and Policies

  • “So You Think You Can Fight” Application Terms and Conditions
  • Premium Content Terms
  • Triller Purchase and Subscription Terms
  • SMS TEXT MESSAGING – TERMS AND CONDITIONS
  • Creators Agreement
  • Terms of Service
  • Privacy Policy
  • Community Guidelines
  • Troubleshooting Date of Birth and Other Age-related Issues

TrillerTV

  • How to Watch TrillerTV
  • How to Use StreamLabs with TrillerTV
  • What are the requirements for TrillerTV cover images?
  • Tipping and Gifting
  • How To Get Started With TrillerTV
  • TrillerTV Broadcasting Tips
  • How To Set up OBS
  • How To Schedule a Broadcast
  • How To Go Live
  • Home
  • Triller Help Center
  • Terms and Policies
  • Community Guidelines

Community Guidelines

Table of Contents
  • Triller is a platform for you. Together we all keep Triller a place where creativity and originality live. We do that—you do you.
  • Bullying, Harassment or Threats
  • Do not:
  • Hate Speech and Depictions of Hateful Conduct
  • Do not:
  • Sexually Explicit Content
  • Do not:
  • Violent and Graphic Content and Illegal Activities
  • Do not:
  • Safety of Minors
  • Do not:
  • Misleading Information, Impersonation and Spam
  • Do not:
  • Unauthorized Sharing of Private Information
  • Do not:
  • Misleading Metadata
  • Do not:

Triller is a platform for you. Together we all keep Triller a place where creativity and originality live. We do that—you do you. #

Thanks for being a member of the Triller community! Triller’s mission is to provide a service that is suitable for all types of users, that values freedom of expression and the acceptance of a diverse range of ideas and opinions, and that enables its users to “share, create and connect” in a lawful, safe, inclusive, and supportive manner.

Triller has established these Community Guidelines to help it fulfill this mission and to set forth certain activity and types of content that users are prohibited from engaging in and/or uploading to the service in order to ensure that Triller remains a safe, friendly, and a fun place to create amazing and original content.

Triller reserves the right to remove certain content from the service and/or take additional actions against users of the service who violate these Community Guidelines, including the right to monitor and report violations of these Community Guidelines to the applicable authorities. The consequences for violating these Community Guidelines depend on various factors, including, but not limited to, the nature and the severity of the violation and any other aggravating or relevant factors.

These Community Guidelines supplement the Triller Terms of Service, which are incorporated by reference herein. For more information please visit the Terms of Service.

If you would like to report a violation of these Community Guidelines to Triller, please email [email protected]

Bullying, Harassment or Threats #

Triller strictly prohibits abusive behavior that is intended to harass, bully, intimidate, threaten, or degrade other users either on or off the platform. Bullying and harassment include a wide variety of unwanted type of behavior and conduct. This includes, without limitation, making unwanted malicious contact with another user, threatening another user, or intending to inflict harm or distress on another user, including physical, psychological, or social harm.

Do not: #

Send abusive, offensive, or threatening messages or comment on a user’s posts or user profile with abusive language or insults
Incite or encourage other users to harass, bully or threatened a user, an individual or a group of people
Threaten another person’s physical safety in a manner that creates a reasonable fear of injury or harm
Express a desire for a particular user, an individual or a group of people to hurt or kill themselves
Make unwanted and unsolicited sexual advances, sexual remarks, request for sexual favors to another user
Threaten to release a person’s personal information without their consent with the intent to harm them, commonly referred to as doxing

Content that relates to bullying and harassment is allowed if it serves an educational, documentary, scientific, artistic, or activist purpose, such as posting content that brings awareness to the effects of cyberbullying or harassment by using actual or simulated examples as an illustration or that is artistic or comedic in nature.

Hate Speech and Depictions of Hateful Conduct #

Triller prohibits any content or behavior that promotes violence, hatred, discrimination, or denigration on another person or group of people on the basis of race, color, ethnicity, national origin or ancestry, sex, age, disabilities, veteran status, genetic information, citizenship, gender identity, sexual orientation, religious affiliation, or diseases. We define people or a group of people with any of those attributes as a member or members of a “protected class”.

Do not: #

Post content which encourages, promotes, or praises violence against another user or group of people because they are a member or members of a protected class
Post, message or comment any content containing slurs or stereotypes with the purpose of degrading or promoting hatred or a harmful stereotype of a member or members of a protected class
Post content which contains hateful imagery (logos, symbols or images) with the intent to promote or incite hatred towards a certain protected class
Post content which contains dehumanizing speech, statements of inferiority, calls for discrimination, exclusion or segregation
Post content which promotes hateful ideologies against one or more protected classes

Sexually Explicit Content #

Triller restricts content containing nudity and adult content. We define nudity as full or partial nudity, including close-ups of genitals, buttocks, or breasts (excluding content related to breastfeeding). We also restrict any content that includes any sexual intercourse, simulated sexual acts, and other sexual activities.

Do not: #

Post content containing human genitalia, female nipples, or buttocks
Post content the depicts sexual intercourse, masturbation, or other sexual activity, including non-penetrative or oral sex (whether actual, simulated or dramatized)
Post content which contains sexual activities
Post content which depicts sexual exploitation or sexual abuse of another (whether actual, simulated or dramatized)
Post content, advertisement or links to pornographic, escort or erotic websites and services

Violent and Graphic Content and Illegal Activities #

Triller does not allow content that is excessively gruesome, shocking or contains or promotes illegal activities. In certain circumstances, we allow graphic content to be displayed within our platform to bring awareness about the issue.

Do not: #

Post content which shows graphic violence, torture, or death of a human (whether actual, simulated or dramatized)
Post content which shows yourself or another individual inflicting self-harm or committing suicide (whether actual, simulated or dramatized)
Post content which promotes suicide or self-harm
Post content which would shock or disgust other users
Post content to incite others to engage in criminal conduct or violent acts against others
Post content celebrating or praising the glorification of violence or crime
Post content which shows graphic violence, torture, or death of an animal
Post, message or comment any content featuring, encouraging, or soliciting illegal activity

In certain cases, violent or graphic material is allowed where it serves an educational, documentary, scientific, artistic, or activist purpose, such as posting content that shows the harm of police brutality, sharing personal stories of a person’s self-harm to educate others about mental health issues and suicide prevention, or displaying staged or organized martial arts fighting.

Safety of Minors #

Triller has a zero-tolerance policy regarding content or conduct that endangers the safety of minors (anyone younger than 18 years old). Any content which contains or promotes child sexual exploitation or otherwise engagers children will be reported to the appropriate law enforcement agency.

Do not: #

Post any content that shows a minor in a state of nudity (showing human genitalia, female nipples, or buttocks)
Content which depicts any person who appears to be under the age of eighteen (18) engaging in actual or simulated:
(1) sexual intercourse;
(2) bestiality, masturbation, sadistic or masochistic abuse; or
(3) exhibition of genitals or a person’s pubic area in a sexual manner.

This includes images that have been adapted or modified to make it appear that a minor under the age of 18 is engaged in such conduct.

Post third-party links to sites that host child pornography or other child sexual exploitation materials
Solicit, encourage or express an interest in having sexual intercourse (including non-penetrative or oral sex) with a minor or any other sexual activity
Solicit, encourage or express an interest transporting a minor for sexual purposes
Post content which depicts, promotes or encourages minors to participate in dangerous or illegal activity , including the consumption or use of drugs and/or alcohol

Misleading Information, Impersonation and Spam #

While Triller encourage its users to express themselves freely, we prohibit any information that is intentionally misleading or done with malice that may present harm to the other users and the public.

Do not: #

Use another person’s photo, name or likeness as your profile picture
User another person’s photo, name or likeness in connection with any content you upload to the service without that person’s permission
Use another person’s content unless that content has been properly licensed or is otherwise used with express permission of such person (or the applicable rights holder of such content) – if it’s not yours, don’t upload it
Falsely represent an affiliation to a particular candidate, elected official, political party or government entity
Intentionally post false or misleading information to threaten the integrity of the electoral process
Intentionally post false or misleading information which may cause physical or psychological harm or fear to the public or other users
Impersonate another individual or organization
Engage in or solicit any phishing or any fraudulent behavior
Post spam content or material or direct other users to external third-party sites
Post content not related to the platform or repetitive comments/content/messages across multiple profiles
Engage in excessive emoji/icon spam

Unauthorized Sharing of Private Information #

Triller respects the privacy of not only your account but other individuals as well. For that reason, we prohibit our users from revealing or exposing someone’s private information without their consent or violating someone’s personal privacy.

Do not: #

Share personally identifiable information (such as another person’s real name, location, photo or identification)
Post or share any restricted or protected social profiles including information from those profiles
Share content that violates another’s reasonable expectation of privacy, for example streaming from a private space, without permission.

Misleading Metadata #

Metadata refers to any and all additional information provided on an item of content uploaded to the service, such as the title, description, tags, annotations, copyright information, thumbnail, author/owner attribution, etc.

Do not: #

Include metadata that is not actually representative of the content in which it is contained or that is otherwise false or misleading.
Insert false or misleading metadata in an attempt to game search algorithms (doing this may lead to the removal of your content and possible suspension or termination of your account)

Was this article helpful?
Share this article:
  • Facebook
  • Twitter
  • LinkedIn
  • Pinterest
Still stuck? How can we help?

How can we help?

Updated on October 21, 2022
Privacy PolicyTroubleshooting Date of Birth and Other Age-related Issues
Table of Contents
  • Triller is a platform for you. Together we all keep Triller a place where creativity and originality live. We do that—you do you.
  • Bullying, Harassment or Threats
  • Do not:
  • Hate Speech and Depictions of Hateful Conduct
  • Do not:
  • Sexually Explicit Content
  • Do not:
  • Violent and Graphic Content and Illegal Activities
  • Do not:
  • Safety of Minors
  • Do not:
  • Misleading Information, Impersonation and Spam
  • Do not:
  • Unauthorized Sharing of Private Information
  • Do not:
  • Misleading Metadata
  • Do not:

Can't Find What You're Looking For?

Contact Us

Triller.co

© 2023 Triller