Contact Us

Frequently Asked Questions

32
  • Can I invest in Triller?
  • Can I livestream Triller using a third party app or service?
  • Can I share my Triller profile and Trills?
  • Can I upload videos from my other social media accounts to Triller?
  • Contact Us
  • DM Service Temporarily Down
  • Do you pay your creators?
  • Does Triller advertise creators and brands?
  • Does Triller have paid partnerships?
  • Email-only login method
  • How can I become a Verified Creator?
  • How do I apply for a role with Triller?
  • How long is a Trill?
  • How old do I have to be to use the Triller app?
  • Is there a desktop version of Triller?
  • Music and Content Removed Due to Licensing Restrictions
  • The username that I use on another platform is taken on Triller. Can I have it?
  • Triller Tips: Sharing, Hashtags, and Best Practices
  • Troubleshooting Date of Birth and other Age-related Issues
  • What characters can I use in my Triller username?
  • What famous artists have partnered with Triller?
  • What file formats does the Triller app support?
  • What happens to my drafts if I uninstall the app?
  • What operating systems does the Triller app support?
  • What’s the difference between the Apple Music Library and the Triller Music Library?
  • Where can I download the Triller app?
  • Where in the world is the Triller app available?
  • Who do I contact with a press enquiry? Do you have a media kit?
  • Why can’t I confirm my account?
  • Why don’t I see livestream available to me in the Triller app?
  • Why has my account been suspended?
  • Will you look at integrating my technology into the platform?

How To

28
  • Change Your Password
  • Change Your Profile Photo
  • Confirm Your Account
  • Connect Your Socials
  • Create An Account
  • Delete My Account on Android
  • Delete My Account on iOS
  • Find Your Drafts
  • Get Your Music On The Triller App
  • Give Feedback
  • How do I download my video?
  • How To Block A User
  • How To Change The Instagram Account Linked To Your Triller Profile
  • How To Credit An Artist Using Triller’s Credit Feature
  • How To Edit Your Profile
  • How to make a video
  • How to Register or Log In using Email
  • How to Register or Log In with Social Media
  • How to Register or Log In with your Phone Number
  • Report A Video
  • Report Harassment
  • Share Your Trills
  • Submit A Bug Report
  • Triller With Friends
  • Troubleshoot Animation Scale Duration
  • Unfollow a Triller Creator
  • Verify Your Account
  • What are Challenges?
Download

Save Your Social Content

11
  • Am I able to choose which account to transfer those videos to? I made an account before I transferred those videos.
  • Can I download videos I have favorited by other creators or only videos I have posted?
  • Does using SaveMySocials.com automatically make me a Triller account?
  • How do I upload my content?
  • I have multiple TikTok accounts. How do I make sure they are all saved to my account?
  • I think I entered the wrong email! How do I fix it?
  • Is my content secure?
  • Once the transfer is complete, will the videos/pictures be automatically loaded to Triller?
  • When will I be able to access my TikTok videos?
  • Why can I not see my content after I got the “your content is saved” email?
  • Will I need to do this again before the ban or will it automatically download any new videos I’ve posted?

Terms and Policies

10
  • “So You Think You Can Fight” Application Terms and Conditions
  • Creators Agreement
  • Platform Guidelines
  • Premium Content Terms
  • Privacy Policy
  • SMS TEXT MESSAGING – TERMS AND CONDITIONS
  • Terms of Service
  • TikTok Migration
  • Triller Purchase and Subscription Terms
  • Troubleshooting Date of Birth and Other Age-related Issues

Save Your Social Content

  • Am I able to choose which account to transfer those videos to? I made an account before I transferred those videos.
  • Can I download videos I have favorited by other creators or only videos I have posted?
  • Does using SaveMySocials.com automatically make me a Triller account?
  • How do I upload my content?
  • I have multiple TikTok accounts. How do I make sure they are all saved to my account?
  • I think I entered the wrong email! How do I fix it?
  • Is my content secure?
  • Once the transfer is complete, will the videos/pictures be automatically loaded to Triller?
  • When will I be able to access my TikTok videos?
  • Why can I not see my content after I got the “your content is saved” email?
  • Will I need to do this again before the ban or will it automatically download any new videos I’ve posted?

Can't Find What You're Looking For?

Contact Us

Triller.co

© 2025 Triller